Monday 2 February 2015

Aah...that's better!

Now I know that when you see the mismatched slippers in the photo you will think that I have lost the plot after reading my last post :-) Mind you, it is very difficult to keep calm normally when you are trying to sort out problems with technology which you have no idea about when you are talking face to face to a person who understands your own language. However to try and communicate over the phone with a call centre representative in another country who, in some cases, is having trouble trying to understand the language never mind the problem, does result in some tearing out of the hair and gnashing of the teeth! They did try to be helpful I must admit but I found it to be a frustrating experience and ended up paying $80 to get a technician to fix the problem which he found and sorted in no time.


I know that Joolz was having the same trouble as myself in this post. She probably has had her problem fixed as well by now but I will tell you what to do if you have the same issue in the future.

I was on my iPad when I got a Telstra message saying something like I have a duplicate internet session where two parties are trying to log in with the same username at the same time. Change your password. Well, I just ignored the message for a while then gave in, changed my account password and then I couldn't connect up to the internet. Now the technician did explain why that happens but it went in one ear and out the other of course but the solution is to turn your modem off and pull out the plug, (can't remember which one but just pull them all out to be sure) then reinsert them and turn the modem back on and everything should be fine and dandy again.

However, if you are obedient like I am and DO change your password then you have to change the password on your modem as well. How do you do that you ask? Well, because we didn't have a Telstra modem I was advised to ring the maker of the modem and I would be told how to do that. However, as the nice young girl couldn't understand English very well and didn't really seem to understand that I was on the verge of throwing the computer out the back door, I called it a night and spent the weekend tethering my prepaid phone to my iPad to get my internet kick now and again.

This morning I rang the technician who arrived at lunchtime and had the internet back up and running in no time. English is not his first language either but being able to speak face to face really made the difference.  End of story!



Then to top off a nice day a parcel arrived in the mail and there were two pairs of hand knitted slippers inside from one of lovely Down to Earth Forum members who told me at our Caloundra catch-up that she was sending me some slippers to keep my feet warm in winter. How sweet is that!


 Now I want to learn how to knit them as it doesn't look too difficult...I hope! Aren't there some nice people in the world?


 

After all the stress I told myself I needed to get a life so took a calming walk around the garden. I found these little flowers in one of the many bromeliads which I didn't realise, until I uploaded the photo to the computer, have ants crawling all over them :-) I really need to wear my glasses more often.  


  

The Chuzzle cucumber is growing at a rate of knots whereas the other cucumbers are dying off now.



The CEO's dahlias are still looking stunning and probably will continue to do so for much longer. It is nice to finish a blog post with something beautiful, isn't it?


11 comments:

  1. I am so glad your internet connections are working again. Tomorrow will be a better day!

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  2. Sherri, that's funny as I have just been reading your blog before coming here to check for comments before winding up for the night. LOL!

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  3. You put beautiful flowers at the end and i put a photo of yellow zucchini. Lol memories of my homemade knitted slippers from long ago are flooding back.

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    1. Lynda, I haven't been able to read any blogs so will have to catch up and see your yellow zucchini. I have had a lot of powdery mildew on mine so they haven't been a success this year.

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  4. Face to face is always much better no matter what language:) I'm glad you had a happy ending with the net; we've all been there and it is not nice. I love those gorgeous slippers. What a lovely and thoughtful gift.

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    1. I am a very visual person and like to see a person actually fixing the problem so I can learn how to fix it myself if possible. The technician showed me what to do if I have a similar problem. I

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  5. love the slippers! are they the grandma's pattern ones? they do look a little different, would love the pattern :))
    glad you got everything sorted, i am with telstra so i don't have those problems :))
    hope your days are better
    cheers

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    1. Selina, I will see if I can get the pattern for you. It doesn't look too difficult.

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  6. I know exactly what you mean.. So frustrating.. Glad you sorted it all out though.. Take care, my friend. xo

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  7. Ugh, tech support! I once told the guy in India "just speak to me as if I were a small child or incredibly stupid" and it worked - it helped the accent thing! Glad you are back up and running! Love the little purple flowers, and I once again had to look up words in your blog! "Bromeliads" You are so educational!! I love it!

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  8. Frustration has ended - today is a good day.

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